Global Marketing Leader · CMO Track

Saptarshi
Roy Chaudhury

Driving brand transformation, demand generation, and revenue growth for global technology and ITES enterprises.

With 20+ years of experience across the full marketing spectrum - from strategy to execution, I specialise in building high-performance marketing functions, shaping brand narratives, and delivering measurable pipeline impact at scale.

CMO Track Marketing Transformation Revenue Marketing ABM Brand Strategy Global Teams AI-Enabled Marketing
Saptarshi Roy Chaudhury

$47M+

Marketing-Generated Pipeline

100M+

Marketing-Influened Pipeline

196x

ROAS via ABM (Demandbase)

7

Countries · Teams I have worked with

About me

A marketing leader who connects strategy to revenue

Strategic Leadership

Global Marketing Strategy Brand Architecture & Positioning Revenue Marketing GTM Leadership Marketing Transformation Cross-cultural Team Leadership

Functional Expertise

ABM & Demand Generation Integrated Campaign Planning Martech · CRM · Analytics SEO & Paid Search Social & Content Employer Branding

I'm a global marketing leader with over two decades of experience driving brand transformation and demand generation for technology and ITES organisations around the world.

My track record spans building marketing functions from zero, repositioning global brands, launching Account-Based Marketing practices that have delivered 196x ROAS, and scaling multi-cultural teams across geographies. I've been recognised as one of Asia's Top 50 Digital Marketing Leaders and honoured with the Global Leadership Award at Firstsource in both 2019 and 2021.

What differentiates me is the ability to operate at both altitude and depth - crafting board-level strategy while staying close enough to execution to make it real. I've led through rebrand, helped a startup cross its first $4M in revenue within two years, and built integrated marketing engines that generated $100M+ in pipeline annually.

Impact at a glance

Key achievements

$100M+

Pipeline Delivered

Built and scaled ABM-led demand generation programs delivering $100M+ marketing-influenced pipeline and $47M+ directly generated pipeline in a single year.

196x

ABM ROAS

Introduced and scaled Account-Based Marketing via Demandbase, achieving 196x ROAS and driving Fortune 500 account penetration with data-led, cross-channel campaigns.

200%+

Revenue Growth

Generated 3,000+ qualified inbound leads - including Fortune 500 companies, in a single year, resulting in 200%+ revenue growth for the business.

$4M+

Startup Revenue Pipeline

Built the marketing function from scratch at a pre-revenue technology services startup, driving $4M+ in revenue pipeline within the first two years of operations.

GlobalRebrand

For a BPO Leader

Conceptualized, structured, and led the global rebranding for a 650M BPO/ITES company, across digital and physical channels, spanning four different countries.

AI-first

Marketing Transformation

Led adoption of AI-driven tools and workflows across marketing functions, transforming organisations into digital-first, AI-enabled marketing engines.

Career journey

Where I've built and led

May 2023 – Present

ResultsCX

Vice President, Marketing

  • Directed global marketing strategy in collaboration with the CMO, shaping vision, investments, and board-level growth priorities.
  • Built the martech and digital ecosystem into a revenue engine delivering $100M+ in marketing-influenced pipeline.
  • Launched the ABM practice driving Fortune 500 penetration; led global rebrand elevating positioning in the CX/BPO market.
  • Led AI-driven workflow adoption across marketing, enhancing operational efficiency and speed to market.

Jan 2018 – May 2023

Firstsource Solutions

VP, Marketing

  • Led global digital marketing across all business units — accountable for demand generation, brand visibility, and revenue contribution.
  • Scaled ABM via Demandbase, delivering 196x ROAS; owned the full Martech stack including automation, analytics, CRM, and website.
  • Directed global recruitment marketing across four geographies, strengthening employer brand and talent acquisition.
  • Honoured with the Global Leadership Award in 2019 and 2021 for exceptional performance and leadership impact.

Jan 2010 – Jan 2018

PurpleTalk Inc. ([x]cube LABS)

VP, Marketing

  • Built the entire marketing function from scratch for a pre-revenue startup; drove $4M+ pipeline within 2 years.
  • Directed integrated marketing across digital, content, events, PR, analyst relations, and sales enablement.
  • Established the Inside Sales function; led GTM planning for Upshot, the company's proprietary engagement platform.

Jun 2007 – Jan 2010

Ecselis · A Havas Digital Company

Manager, SEO & Analytics

  • Among the founding members of Havas Digital's India COE — instrumental in establishing the Hyderabad office and core search analytics practice.
  • Managed SEO, Paid Search, and Analytics for global brands including Expedia, Hotels.com, Capgemini, Air France, and Fidelity Investments.

2002 – 2007

Digital Avenues · Tracmail · Reliance · Intrasoft Technologies

Early Career — SEO Lead & Customer Operations

  • Progressed through roles spanning SEO team leadership, digital marketing, and customer operations — building the hands-on foundation for a leadership career in marketing.

Recognition

Awards & honours

🏆

2019 & 2021

Global Leadership Award

Firstsource Solutions — for exceptional performance and leadership impact across two award cycles.

🥇

2016

Top 50 Digital Marketing Leaders

CMO Asia · World Marketing Congress, recognising impact and leadership in digital marketing across Asia.

🥇

2015

Top 50 Influential Marketing Technology Leaders

CMO Council · World Marketing Congress — recognising influence across marketing technology and strategy.

📣

Conference Speaker

Marketing Conference Speaker

Speaker at various national and International industry events on content strategy, search marketing, and digital transformation.

Client voice

What people say

"

Rishi possesses an impressive blend of technical expertise and creative flair, all with a positive attitude and approachability. He consistency demonstrates his profound understanding of digital trends and the evolving landscape of marketing. Having worked closely with Rishi, I’ve seen firsthand how he creates a team climate in which people want to do their best and how he fosters an environment of collaboration and inclusiveness. It’s been a delight to work with Rishi and any organization would be incredibly fortunate to have him.

Ann Nash

Vice President-Marketing, Firstsource
(Ex-colleague, on LinkedIn)

"

Rishi has been in charge of our online marketing initiatives and has done a commendable job. He was involved from conceptualising the websites through deployment and followed it up with effective execution of a strategy that is yielding real results.

Jeanette Moore

Director of Operations & Sales, Mockingbird Properties

Global consulting

Clients across
12 countries

From solo entrepreneurs to multi-million dollar enterprises, I've consulted on projects ranging from SEO and SEM campaigns to full-scale rebrands and strategic corporate engagements.

🇺🇸USA
🇬🇧UK
🇨🇦Canada
🇦🇺Australia
🇨🇭Switzerland
🇧🇷Brazil
🇬🇷Greece
🇮🇳India
🇮🇹Italy
🇳🇱Netherlands
🇿🇦S. Africa
🇪🇬Egypt

Education

Academic background

Advanced Program for Marketing Professionals (APMP)

IIM Calcutta

PGDM – Executive (CDL)

IMT Ghaziabad

Bachelors in Business Administration

Annamalai University

3-Year Diploma in Hotel Management

IHM Kolkata

Let's connect

Open to the right conversation

Whether you're looking for a senior marketing leader, exploring a board advisory engagement, or want to exchange ideas — I'd love to hear from you.

Send a message